Medical & Insurance

Requesting your medical records, in full.

A subject access request to a GP practice or hospital trust is not the same as asking for "your medical records" — the internal correspondence is where the detail usually is.

Launch Verified Medical Request
What's Commonly Withheld

Beyond your clinical file

Referral letters between departments

Correspondence about your case between specialists, which rarely appears in a standard extract.

Internal triage and administrative notes

Notes about how your case was handled or prioritised behind the scenes.

Complaint-handling correspondence

Internal emails written if you've ever raised a concern or complaint about your care.

Who else has accessed or received your records

Insurers, occupational health providers, or other bodies your file has been shared with.

Why a Template Email Fails Here

A generic request for "my medical records" is usually read narrowly as the clinical notes alone. Correctly scoping the request to include internal correspondence and access logs — verified so the practice can't legitimately delay on identity grounds — is what actually gets the full picture released.